SaaS Platform
PippaSync
Multichannel listing and inventory management: one source of truth across every marketplace a seller touches.
- Role
- UI/UX Designer
- Client
- Pippa Technologies Inc.
- Year
- 2025
- Scope
- Product DesignInventoryMultichannelPrototyping
Overview
PippaSync keeps product listings and stock levels in sync across multiple marketplaces. Sellers were manually reconciling inventory between channels, which meant overselling, delistings, and a lot of anxious spreadsheet work.
I designed the interfaces for listing management, channel mapping, and inventory reconciliation for both web and mobile.
Mapping the mess
Multichannel is a data-modelling problem before it is a UI problem. I mapped how a single product becomes many listings, each with its own title, price, and stock rules, and used that model to decide what belongs at the product level versus the channel level.
Getting that hierarchy right removed most of the confusion sellers had been reporting.
Bulk actions that feel safe
Sellers edit hundreds of listings at once, so every bulk action shows exactly what will change and on which channels before it commits. Preview-then-confirm became the default pattern across the platform.
Responsive by necessity
Sellers check stock from their phones between other tasks. Rather than shrinking the desktop tables, mobile gets a prioritised card view built around the two questions that actually matter on a small screen: what is out of sync, and what needs me now.
Outcome
What shipped.
Unified product-to-channel model that simplified the whole information architecture
Preview-first bulk editing pattern reused across the platform
Web and mobile high-fidelity designs shipped from a shared system
Related reading
- Internal tools fail differently from consumer apps
A consumer app is judged on the first visit. A CRM is judged on the hundredth. Almost every design instinct you have was formed on the wrong one.
- Bulk actions and the preview-then-confirm pattern
The failure mode of a bulk action isn't a slow interface. It's a fast one that does something irreversible to four hundred records.
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